About Us

USA Service Support Philosophy

United Salvage Associates Service Support Philosophy is to provide accurate and complete documentation of the contents inventory with the highest salvage return. It is our commitment to provide you with the best possible service and support to go along with the best products on the market. →
Our associates are constantly developing new and creative ways to provide you with as many support options as possible, to get you the right information or service as quickly as possible. USA's success is measured by our client's feedback. USA continues to be the leader in inventory and documentation in the insurance industry. →
USA handles losses for the largest insurance companies and retail companies in the world. We view your communications as an opportunity to learn and improve the quality of our relationship with our customers. It is your feedback that helps us improve the ease-of-use of our products and services.

United Salvage Associates, Inc. provides inventory and salvage services to leading insurance, retail, and commercial companies around the world.

United Salvage Associates, Inc. (USA) provides inventory and salvage services to leading insurance, retail, and commercial companies around the world. We are proud of our strong reputation as salvage specialists, earned through providing prompt and professional service to all clients, big or small. USA clients call on us again and again because they can count on us to perform with the utmost care and integrity, their repeat business is USA’s strongest recommendation. We look forward to serving you with the combined expertise, financial strength, and resources needed to maximize your recovery from initial assessment through strong salvage return, including exact documentation.

From our corporate office in Dallas, Texas and Associates in Houston, Jefferson, and Nashville we are able to serve clients around the world. During a catastrophe, USA establishes mobile offices in or nearby the affected areas in order to provide superior service without delay. Our on-site management ensures that you have 24/7 access to all the resources USA has available to address your loss.

STAFF

Thomas H. Shore

Chairman & CEO

tomshore@unitedsalvage.com
Cell: (214) 675-2269
Office: (972) 243-3411

Tom, an insurance industry leader for over 38 years, has handled large losses in excess of $500 million. These include major catastrophes and losses for all major insurance carriers.

Lee Shore

President

leeshore@unitedsalvage.com
Cell: (214) 675-1024
Office: (972) 243-3411

Lee, a Salvor for 16 years, has coordinated USA response to all national and international losses. Recently Lee was the project manager on a University Hospital system loss that included inventory and documentation of 19,770 contents line items from 120 damaged buildings.

Richard Penner

Associate & East Texas Manager

richardpenner@unitedsalvage.com
Cell: (903) 445-3966

Richard, a Salvor since 2005, was a project manager in Hurricanes Katrina, Rita, and Wilma. In 2008, he played a key role as a regional manager handling the Beaumont portion of Hurricane Ike. Richard's latest loss included a $200 million dollar manufacturing facility fire.

Jim Patterson

Associate & Nashville Manager

jimpatterson@unitedsalvage.com
Cell: (615) 319-5283

Jim, a Salvor for 15 years has returned after military service in managing logistics in medical supply.

Ned Fratangelo

Associate

nedfratangelo@unitedsalvage.com
Cell: (903) 930-4769

Ned has managed inventory and salvage since 1993. Ned’s largest loss was the collapsed roof of a garment manufacture including the inventory, drying, and salvage of 1.6 million items of clothing.

Jenee Strange

Associate & Houston Office Manager

jeneestrange@unitedsalvage.com
Cell: (713) 419-2031

Jenee, a Salvor since 2005, managed the inventory and salvage of Katrina and Rita losses.

Anna Schoeneberger

Corporate Office Manager

annaschoeneberger@unitedsalvage.com
Cell: (214) 808-4973

Anna, a Salvor since 2005, coordinates the logistics of large losses while executing inventory and salvage on catastrophes.

Javier Navarrete

Associate

javiernavarrete@unitedsalvage.com
Cell: (469) 500-7922

Javier has been an inventory specialist for 20 plus years.